Suppliers Controller - Spanish Speaking

Location
Hertfordshire, England
Salary
Up to £18000 per annum
Posted
02 Jan 2018
Closes
19 Jan 2018
Ref
19869
Contact
Linda Moyes
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent
Suppliers Controller (Spanish Speaking)

The Job:
I am seeking a bilingual Spanish-English speaker, starting immediately to join a multicultural tourism company; you will be acting as the main intermediary and contacting to our suppliers abroad to offer to our clients first customer service, as well as liaising with internal departments: both over the phone and online. This is a great opportunity to develop your skills in a dynamic environment.
The ideal candidate for this position is someone with admin experience or customer service, preferably in Travel or with an interest in this sector.

Experience Required:
*Bilingual speaker Spanish-English
*Interested in Travel and Tourism industry
*Great attention to detail and flexible
*Good communication skills (oral and written)
*Comfortable working in a bilingual office environment
*Any prior work experience in customer service
*IT literate
*Availability to start in January
Key Responsibilities:
*Receiving and auctioning client enquiries via email and also through several online chat channels
*Processing bookings, cancellations, amendments or any exchanges when appropriate
*Answering enquiries coming in from other internal departments in a daily basis
*Logging all customer queries onto the in-house systems in a daily basis
*Daily liaison with suppliers abroad to ensure excellent customer service is delivered at all times
*Gradually building up excellent product knowledge and be able to pass it on effectively to clients
The Package:
*18K Salary annually
*New Year's bonus
*A birthday day off after one year working in the company
*20 days holidays per year
*Monday to Friday 9am to 5pm
Interested:
To apply for the Suppliers Controller position
Click 'Apply' to submit your CV.

Contact Information:
This role is being managed by: Linda on 0203 887 9444
linda@traveltraderecruitment.co.uk
Please Note:
Due to the volume of applicants received, only suitable candidates will be contacted.