Regent Seven Seas Cruises Events Manager Europe

Location
Southampton
Salary
Very Competitive plus Excellent Benefits
Posted
11 Jan 2018
Closes
11 Feb 2018
Ref
TW RSSC Events
Sector
Cruise
Job function
Sales
Hours
Full Time
Contract Type
Permanent

Our people are truly what makes us stand out from the crowd! The success of our company is simply down to its hard working and passionate team members. In our UK based Southampton office; Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas continue to go from strength to strength with proven success. 

As the company continues to grow we look for like minded individuals to join our team, who share our appetite for success and enjoy working in a fun environment. Team members are rewarded well for their efforts with competitive salaries and benefits. 

Celebrating its 26th anniversary in 2018, Regent Seven Seas Cruises offers the industry’s most inclusive luxury experience aboard its all-suite fleet. A voyage with Regent Seven Seas Cruises includes all-suite accommodations, round-trip domestic air and business-class air on intercontinental flights from U.S. and Canada, highly personalized service, exquisite cuisine, fine wines and spirits, unlimited internet access, sightseeing excursions in every port, gratuities, ground transfers and a pre-cruise hotel package for guests staying in concierge-level suites and higher.

Purpose:

To increase agent awareness and sales productivity by organising and hosting training programmes. These will include, on site group training, 1-2-1 face to face sessions and webinars for ‘non office based staff, ship visits abroad.

To increase consumer awareness and to build sales by selling in, organising and hosting consumer events. These will include, small agent co-sponsored events, Regent initiated enquiry and SSS events, consumer trade and consumer shows and webinars.

To take responsibility for the constant development of consumer presentations in the most appropriate format for delivery, including language development point of sale and new techniques that will keep our presentations at the front of all consumer presentation formats.

To develop online selling modules and opportunities.

Customers:

Travel Agent partners

Travel Agent guests

Past guests

Web brochure enquiries

Brochure enquiries

EU Sales

EU Marketing

Key Responsibilities:

In conjunction with Head of Sales & Regional Sales Managers, liaise with agency to arrange staff training in the most efficient and productive way for the agency.

To develop new opportunities, either from within existing accounts or by proactively targeting brand new potential accounts and then working to close them.

To manage a travel agency database

To promote company to accounts by ensuring travel partners are educated with current company programs, initiatives, tools and promotions in order to maximize business opportunities

To build various training and on-line training models for the various levels and training methods, including webinars

To establish a training method for improving awareness and utilization of the online booking engine

To develop the use of Marketing Central to encourage travel agencies to create their own flyer to promote on ad hoc basis

Continuing product education to every level from New to Regent to expert.

In conjunction with Head of Sales and Regional Sales Managers, to liaise with agencies to arrange coop consumer events the most cost effective and productive way.

To work with Marketing to plan and execute Regent consumer events for SSS and Enquirers.

To work with Marketing to create and adapt presentations to use during exhibitions and events, ensuring the Regent USP’s are articulated to the general cruising public at every opportunity.

Look for opportunities to capitalize on consumer contact through co sponsorship of events, ship visits etc

To record all training event details.

Job Specific Knowledge and Skills Required:

Strong verbal communication skills, to include professional etiquette

Fluent in at least one foreign language. Preferably French or Spanish

Experienced and engaging presenter

Demonstrated knowledge of Microsoft office applications, IOS based presentation software and Prezi or alternative suitable applications.

Excellent IT skills

Ability to work under pressure and be comfortable with a field based role and the associated planning/diary skills.  Also able to remain flexible to accommodate changing situations whilst utilising their time most efficiently.

Possess a strong drive and high energy to reach specified service goals

Must be personally driven and happy to work on own initiative

Very organised

Proven budget management skills

Clean driving licence

This role involves considerable traveling including flying and some driving

Availability to travel throughout the Europe weekly basis and on many occasions will require overnight stays.

Some weekend work

Experience and Education:

Proven presentation experience

Ideally educated to degree level

Remuneration package and benefits:

Participation in the company bonus plan

Pension plan

Private medical cover

Life Insurance

 

We offer a diverse, exciting and international working environment and are looking to strengthen our team from the earliest possible date, so if you believe you meet our profile and are what we are looking for, then please submit your CV and covering letter by clicking on the "apply now" button.

 Short listed candidates will be contacted within 30 days of their application being received.

No Agencies please

 

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