Travel Consultant

London, England
£28000 - £29000 per annum + commission
12 Jan 2018
09 Feb 2018
Helen Newton
Full Time
Contract Type
Travel Consultant
Exciting opportunity to be part of an award winning Travel Company, very competitive starting salary on offer plus excellent commission. This is a varied role with the opportunity to assist with Marketing activities as well as other duties.
Job Duties:
*Deal with client enquiries by phone, email and website. Enquiries to be managed promptly and efficiently.
*Creating tailor-made itineraries and selling tailor-made holidays
*Managing group tour enquiries and selling group holidays
*Booking group and tailor-made tours and reserving flights through our suppliers.
*Developing the product to include new destinations and tailor-made products for the website
*Dealing and managing overseas suppliers.
*Prepare client travel documentation such as pre-departure information, visas, travel letter and flight tickets.
*Assisting in marketing activities such as coming up with ideas for new products, special offers and writing short articles for our monthly e-mail newsletters.
*Working with marketing DPT to come up with ideas for PR and social media ideas.
*Attend Trade shows and function when required.
*Dealing with all customer service skills and complaints
Main Requirements:
*Ability to set and work to deadlines.
*Good knowledge of travel geography, Itineraries and visas.
*Attention to detail, ability to plan ahead.
*Able to work on own initiative.
*Customer Service capabilities, able to deal with a variety of clients.
*Multi-tasking skills.
*Patience and persistence in dealing with foreign countries and getting answers.
*Excellent Telephone manner, clear speaking voice.
*Excellent organisation/communication/interpersonal skills.
*Good presentation, clean and tidy.
*Computer Literate.
*Numerate, able to prepare client invoices and receipts.
*Ability to deal with clients and agents face to face.
*Understanding of what the adventure/cultural traveler wants to experience.
*General Knowledge and interest in travel.
The Package:
*Salary £28,000 to £29,000 p.a. (depending on experience) Plus excellent commission (OTE £5,000 to £10,000) Travel insurance on company and personal trip overseas , Cycle 2 work scheme , Monthly office curry and drinks , Free eye sight test and more
*If you would like to apply please click APPLY or email your CV to or call Helen on 02038879444