IT Technical Support

Location
Cambridge, Cambridgeshire, England
Salary
Up to £21000 per annum + free parking, staff travel rates & More
Posted
12 Jan 2018
Closes
09 Feb 2018
Ref
19949KG
Contact
Katy Gaskell
Job function
IT
Hours
Full Time
Contract Type
Permanent
If you are looking for a new challenge within IT and are an experienced in this field this is the role for you!! My client, a leading travel company based in South West Cambridgeshire are looking for an IT Technical Support working in a small IT Technical support team, you will be mainly responsible for the smooth running of all computer systems and ensure that users get maximum benefits from them. This role comes with an excellent basic salary and company benefits, please read on for more information!

DUTIES
* Installing and configuring computer hardware operating systems and applications
* Monitoring and maintaining computer systems and networks
* Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
* Troubleshooting system and network problems and diagnosing and solving hardware or software faults
* Providing support, including procedural documentation and relevant reports
* Supporting the roll-out of new applications
* Setting up new users' accounts and profiles and dealing with password issues
* Prioritising and managing many open cases at one time that come in on the IT helpdesk
* Rapidly establishing a good working relationship with staff and software developers
* Testing and evaluating new technology
* Working closely with external IT and system suppliers

EXPERIENCE:
* Minimum of 2 years working in a similar role
* Experience in all Microsoft products including Windows and Office
* Working knowledge of SQL, Server 2008 and 2012, Exchange, vSphere and remote desktops
* Basic understanding of networking
* Experience in web applications including visual basic and asp.net are required, as is general experience in database and in-house system set up.

THE PACKAGE:
This great role comes with a very competitive basic salary in the region of £21k plus you will be entitled to the exciting company and travel industry benefits on offer!
The hours of work will be Mon to Fri 9am to 5.30pm with some weekend work when required.

INTERESTED?
If this role ticks all the boxes and you have the experience required please send your CV to katy@traveltraderecruitment.co.uk or simply click apply. For more information on this role please contact Katy Gaskell on 0121 450 9776.

Apply for IT Technical Support

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Travelweekly.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

More jobs like this