Senior Groups and Incentive Executive – French Team
3 days left
- Contract Type
- To acknowledge and qualify all new requests (via email and phone)
- To identify the most suitable products for the client in order to create the most effective and competitive offer.
- To make sure that all offers are sent out in the company standard format and are all entered correctly into the operational System.
- To ensure that your offer reflects what the client wants without compromising on quality of services and price of the offer.
- To ensure that all offers are correctly followed up, following the instructions received during the training: first immediately and then within one week after sending the offer, and as per option expiry date given.
- To constantly update the bookings in the system with all the correct information in order to have a correct overview for yourself and management.
- To maintain good relationships with all clients and ensure that any promises/deadlines that are made to them are kept.
- To build relationships with suppliers and ensure that your product knowledge is kept up to date at all times.
- To keep abreast of who our competitors are, who they work with (both clients and suppliers) and what they are offering.
- To negotiate and try to buy under budget where possible, in order to increase the margin, without compromising on quality.
- To send invoices to clients on time and ensure that all payments are made within time guidelines and always prior to the group arrival, except for client that have credit.
- To liaise with accounts and make sure that term and conditions for payment are respected both by client and from our part towards suppliers, as per agreements.
- To ensure all your files are kept in a organized manner that enables others to cover for you if the need arises.
- To deal with complaints as and when they arise in a professional manner
- To hold periodically an emergency phone during the weekend, accordingly to your department rota.
- To organize and participate in any familiarization trips that need to take place in order to win or facilitate a booking.
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