Luxury Tailor-Made Consultant Ski and Mediterranean

7 days left

Location
London, England
Salary
Market Rate
Posted
30 Jan 2018
Closes
27 Feb 2018
Ref
20019
Contact
Helen Newton
Hours
Full Time
Contract Type
Permanent
Travel Consultant Ski and Mediterranean
My client a Luxury Tour Operator in London is seeking a Travel Consultant to work within their Ski and Mediterranean team . You will be working within this specific sales team creating, selling and administrating Luxury holidays to European destinations.
Responsibilities
*Being responsible for all aspects of selling and booking a holiday, including written and verbal quotations through to contacting guests on their return to receive feedback
*Achieve individual and team sales targets and meet Key Performance Indicators
*Support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events
*To learn and become conversant with all computer software applications
*Develop excellent product knowledge for immediate sales area but also within all areas of the portfolio
*Work closely with all departments and Sales teams
*Demonstrate the key values
Duties
*Taking responsibility for the guest journey from contact to post travel and repeat Travel Trade Recruitment Demonstrate excellent attention to detail and accuracy in all communication with guests
*Speaking to all guests on the phone and organising their holiday, by effectively listening to the guest and their requirements
*Using sales skills to convert into bookings
*Responding by e-mail to all internet based enquiries in an efficient and timely manner
*Making up guest files, handling and taking options, chasing booking forms and guest details where necessary
*Recording essential data and information using IT software
*Acting on any feedback or complaint swiftly, to ensure a great guest experience
*Booking of guests flights and managing bookings through Amadeus
*Working Saturdays according to the rota, and being contactable out of hours when needed
*Attend all internal and external training courses
*Conduct educational and research trips abroad, and present back to teams and update website
*Assist Sales Support with administrative duties, when necessary
*Attending trade shows, and promotional events in the UK and abroad
*Training colleagues with knowledge gained form areas visited
*Creating content for the website, and contributing to email content and Press Releases
*Accounting for costs and margins on each booking
*Contributing to the team over and above sales contribution
*Such other duties as management may reasonably require from time to time.
The Package:
*The successful candidate will receive a competitive basic salary with a fantastic commission structure
Interested:
If you feel you have the relevant experience for this position please contact Helen on 0207 347 5060 or email your CV to Helen@traveltraderecruitment.co.uk. Please include a Full Travel.




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