Reservations Consultant - Chester

Chester, Cheshire, England
£16000 - £17500 per annum + OTE £21k excellent benefits
01 Feb 2018
01 Mar 2018
Gemma Thelwell
Job function
Full Time
Contract Type
Award-winning specialist travel company are seeking customer focused individuals, to join their successful reservations team in Chester! We are looking for you if you have a background in travel & tourism, or sales & customer service experience plus a keen desire to work in travel & tourism! Excellent starting salary package of up to £16k pa and earnings potential of circa £21k pa in your first year.

- Taking Inbound calls from customers, helping with queries, providing holiday quotes and securing reservations
- Liaising with suppliers to ensure maximum sales for their products
- Offering excellent customer service, dealing with questions via Live Chat and Email, encouraging online or phone based sales
- Earning bonuses based on achievable quality of service based KPIs
- Working shifts over 5 days between 0900-2000 (to 2100 in peak season), across 7 days trading.

We are ideally seeking candidates with previous experience of working in the travel industry, with excellent customer service and sales experience. Those who have not worked in Travel & Tourism, but have worked in a sales call centre previously and who are keen to get into travel will also be considered!

Starting salary is to £16k pa with a first year OTE of £21k pa and additional shift allowance. Consideration will be given to candidates who are looking for full time hours or part-time hours (minimum of 20 hours a week and must be able to cover shifts).
- Excellent career prospects for high achievers
- Fabulous holiday benefits (discounts and travel insurance!)
- Contributory Pension
- Private Healthcare
- Great location in Chester City Centre
- Discounted Park & Ride passes
- Great working environment

Please follow the instructions to apply, attaching your CV. For further questions, please contact Gemma on 0161 9236120 or email

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