Team Leader / Section Supervisor
Business Travel Team Leader / Section Manager
Full time 12 months Maternity Cover role (37.5 hour) week
As a Supervisor you will be reporting into the Section Manager and lead a team in providing expert guidance to our clients whilst helping them to perfect their travel plans. You will be calm under pressure and use your business travel management to coach, guide and motivate the team to provide excellent customer service. If you enjoy thinking on your feet, like learning new things and thrive on a challenge, this could be the role for you.
Business Travel Team Leader / Section Manager role overview
Monitoring team workload and performance and ensuring a high level of service is provided, supporting the Section Manager motivating and supporting the team Driving operational service, quality and efficiencies. Monitoring policy adherence and quality control, identifying and implementing process improvement opportunities. Dealing with VIP Clients and client feedback in a calm and professional manner agent training
Business Travel Team Leader / Section Manager required experience:
- Strong experience working within Business Travel
- Experience and full working knowledge of published fares
- Fully conversant on a GDS system – Sabre
- Exceptional customer service & communication skills along with excellent attention to detail is paramount
Business Travel Consultant remuneration package:
- Great salary and benefits
- Travel concessions / discounts
- Generous holiday entitlement
- Monday to Friday working hours
Fantastic customer service skills will be essential for this fast paced and dynamic role.
Apply below or contact Paul at New Frontiers for more information.
PLEASE NOTE! Due to volume of applications, only suitable applicants will be contacted. Is this not the job for you? If you recommend someone who isn’t known to New Frontiers and we go on to place them in a role, we’ll send you £100 of Amazon vouchers as a massive thank you!