Tailor-made Travel Consultant

Croydon, Surrey, England
£20000 - £24000 per annum + Commission & Excellent Benefits
09 Feb 2018
09 Mar 2018
Lauren Franks
Job function
Full Time
Contract Type
Do you have experience in building luxury tailor made worldwide trips? Have you travelled the Far East, Indian Ocean, USA, Caribbean or the Middle East extensively? My client is a luxury tour operator who requires a Far East Tailor Made Consultant with direct experience of this fantastic destination. Your role will be to tailor make luxury holidays worldwide whilst working towards sales targets.

Job Description:

* Answer inbound calls and make outbound calls to customers and Travel Agent partners providing outstanding customer service.
* Follow up sales enquiries promptly, calling customers directly as appropriate.
* Offer expertise, advice and knowledge to our Travel Agent partners and customers about destinations, airlines, ground arrangements, etc.
* Promote and sell both air and ground products in order to meet clearly defined and established targets
* Provide packages that are "tailor-made" to suit the individual needs of our clients.
* Take advantage of opportunities and up-sell whenever possible.
* Recommend and sell all available products in order to maximise revenue, utilise allocations and meet targets.
* Ensure quality control for all documentation sent to clients, ensuring the content is accurate at all times
* Maintain company quality standards
* Take responsibility to resolve problems ensuring that issues are followed through and escalated if necessary.
* Service existing bookings as required including, but not limited to, carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content.
* Become fully knowledgeable about the products, destinations and services offered.

Experience Required:

* Sales orientated and motivated with relevant sales experience within the travel industry
* Strong geographical and product knowledge worldwide destinations
* Experience of tailor making worldwide itineraries
* A methodical approach with particular attention to detail
* Exceptional communication skills, both oral and written
* The ability to prioritise workload, demonstrating good organisational skills
* Working knowledge of a GDS ideally Amadeus

If you feel you have the relevant experience for this position please click 'apply'. Please include a list of all destinations in Far East that you have travelled to with your CV or email your CV to Laurenf@traveltraderecruitment.co.uk

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