Sales Support Executive - Tour Operator

Sales Support Executive - HAMPSHIRE £17-19k

This luxury Tour Operator specialises in Wildlife,and Naturalist tailor made holidays, and they are looking for a Sales Support Executive to join their team

Sales Support Executive - MAIN DUTIES

• Transfer all electronically received enquiries onto a client database
• Log all electronically received enquiries into management reports
• Respond to certain enquiries with basic product information when required
• Receive and acknowledge all brochure requests, and co-ordinate their mailing
• Receive and update database with all client requests to be removed from mailing lists
• Transfer client data captured in booking forms onto a client database
• Ensure client data records are accurate and up to date
• Prepare confirmation and pre-tour documentation for holiday bookings
• Ensure pre-prepared client documentation is accurate and up to date
• Send all due and pending final balance requests
• Represent the company by attending company events and industry travel shows, as required

Sales Support Executive - QUALIFICATIONS AND EXPERIENCE

• Excellent written and verbal skills
• An interest in travel, adventure and all things wildlife
• Computer literate with experience of Microsoft Outlook, Word, Excel & Access
• Excellent organisational skills with a meticulous eye for detail
• Well organised, with experience working effectively within a small team
• Experience of travelling abroad, particularly to well known wildlife and birdwatching destinations
• Experience of working within an administrative / operational environment
• Experience of working within the travel industry is desirable but not essential
• First-hand knowledge of some of our key destinations around the world

Sales Support Executive - SKILLS AND ATTRIBUTES

• Commitment and dedication
• Able to work autonomously and provide solutions independently
• Able to learn quickly and prioritise your workload for the good of the company
• Ability and aptitude to work to deadlines, with a 'can do' attitude
• Ability to maintain attention to detail at all times
• A desire to learn about wildlife viewing opportunities around the world
• To help however required, to ensure the company succeeds

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk