Business Travel Consultant - Home Working

Birmingham, West Midlands, England
£18000 - £22000 per annum
06 Mar 2018
03 Apr 2018
Marie Heaven
Job function
Full Time
Contract Type
Do you work in Business travel?? Are you looking for more sociable hours and the flexibility of working from home?? My client is a leading Business Travel company looking for a home worker to join their team. This is a great company to join and to progress your career with!!

Skills and competencies:
· Experience in the travel industry in a similar position or in a customer service centre
· Understanding and expertise in international travel requirements, i.e. visas, passports and immunisation requirements
· Excellent communication skills and follow through required to advise clients of those requirements
· Ability to handle multi-cultural sometimes multi-lingual clientele
· Knowledge of GDS (Galileo) - is a must!
· Superior written and verbal communication skills (in person and on phone)
· Customer focused and service oriented
· Problem solver
· Proficiency in technology to research options and to complete process requirements

Position responsibilities:
· Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
· Connect with the caller to build trust and credibility even if the person is unknown.
· Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveller experience in each situation.
· Remain current on value we provide to each customer.
· Adapt and change as requirements of the business change.
· Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business.

Monday to Friday 8.30am - 5.30pm

Salary depends on experience - £18,000 - £22,000 plus many great company benefits

Please email your CV to myself or call me on 0121 450 9776
Or you can follow this link to apply

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