Worldwide and Cruise Sales Executive

Recruiter
Location
SR1 3PE, Sunderland
Salary
Competitive
Posted
08 Mar 2018
Closes
08 Apr 2018
Ref
WC
Job function
Sales
Hours
Full Time
Contract Type
Permanent

Job Title: Worldwide & Cruise Sales Executive

Department: Hays Tour Operating Limited

Reporting to Team Leader

Hours: 37.5 per week on a rota basis (Monday – Friday 9.00am - 8.00pm, Saturday 9.00am - 6.00pm, Sunday 10.00am – 6.00pm)  

 

Role Summary

The Hays Faraway sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a Worldwide Sales Executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on both a business to business basis and direct to customers.

 

Key Responsibilities

• Creating and selling tailor made travel packages using Hays products & 3rd party operators from sales leads generated via telephone, email and live chat enquiries

• Delivering a first class customer service experience to all customers, obtaining repeat business

• Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s

• Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge

 

Competencies Required

• Excellent organisational skills

• Excellent selling skills with the ability to achieve individual and team sales targets 

• The ability to negotiate and achieve desired outcomes as agreed with Line Manager

• Appropriately assertive with a wide range of people

• Analytical and problem solving skills with a can do attitude

• Attention to detail and high levels of accuracy

• Strong administration skills with excellent time management skills

 

Qualifications / Experience Required

• Worked within a Travel Sales environment

• Strong sales acumen and proven sales record 

• GDS knowledge

 

General

• To undertake any other duties that may fall into the job criteria

• To conform with all company policies and procedures including Health and Safety

• To treat all employees, customers and suppliers with dignity and respect 

• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

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