Luxury Tailor-Made Consultant Ski and Mediterranean

Location
London, England
Salary
Market Rate
Posted
23 Mar 2018
Closes
20 Apr 2018
Ref
20019/2303
Contact
Helen Newton
Hours
Full Time
Contract Type
Permanent
Travel Consultant Ski and Mediterranean
My client a Luxury Tour Operator in London is seeking a Travel Consultant to work within their Ski and Mediterranean team . You will be working within this specific sales team creating, selling and administrating Luxury holidays to European destinations.
Responsibilities
*Being responsible for all aspects of selling and booking a holiday, including written and verbal quotations through to contacting guests on their return to receive feedback
*Achieve individual and team sales targets and meet Key Performance Indicators
*Support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events
*To learn and become conversant with all computer software applications
*Develop excellent product knowledge for immediate sales area but also within all areas of the portfolio
*Work closely with all departments and Sales teams
*Demonstrate the key values
Duties
*Taking responsibility for the guest journey from contact to post travel and repeat Travel Trade Recruitment Demonstrate excellent attention to detail and accuracy in all communication with guests
*Speaking to all guests on the phone and organising their holiday, by effectively listening to the guest and their requirements
*Using sales skills to convert into bookings
*Responding by e-mail to all internet based enquiries in an efficient and timely manner
*Making up guest files, handling and taking options, chasing booking forms and guest details where necessary
*Recording essential data and information using IT software
*Acting on any feedback or complaint swiftly, to ensure a great guest experience
*Booking of guests flights and managing bookings through Amadeus
*Working Saturdays according to the rota, and being contactable out of hours when needed
*Attend all internal and external training courses
*Conduct educational and research trips abroad, and present back to teams and update website
*Assist Sales Support with administrative duties, when necessary
*Attending trade shows, and promotional events in the UK and abroad
*Training colleagues with knowledge gained form areas visited
*Creating content for the website, and contributing to email content and Press Releases
*Accounting for costs and margins on each booking
*Contributing to the team over and above sales contribution
*Such other duties as management may reasonably require from time to time.
The Package:
*The successful candidate will receive a competitive basic salary with a fantastic commission structure
Interested:
If you feel you have the relevant experience for this position please contact Helen on 0207 347 5060 or email your CV to Helen@traveltraderecruitment.co.uk. Please include a Full Travel.




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