Tour Operations Manager

North London, London, England
£35000.00 - £42000 per annum
26 Mar 2018
23 Apr 2018
Mark Shapiro
Full Time
Contract Type

Tour Operations Manager required for an Attraction in North London. You will oversee the tour operation and ensure first class delivery of the experience for visitors. Salary up to 42K

Tour Operations Manager Responsibilities:

Manage the tours operations team, ensuring the tours are fully operational
Proactively manage relationship with security, operations staff and safety managers
Manage the control, access and security of visitors
Manage third party relationships such as external guides, ticketing, call centre
Ensure that the tours on offer are world class by continual reviewal
Hold regular team meetings
Assist to identify new revenue opportunities for the company

Tour Operations Manager Skills and Experience:

Proven experience in high footfall tours at a visitor attraction
Familiarity with safety and operations guidelines
Experience leading a team
Experience improving customer experience and implementing changes
High level of organisation
Experience managing relationships with third party suppliers

Tour Operations Manager Additional Info:

Salary up to 42K plus discretionary bonus
25 days holiday plus bank holidays
Generous Pension Scheme
Private Heath Care
Other benefits such as Child care vouchers, gym, complimentary tickets to events

If you are interested in this Tour Operations Manager role please apply to this advert, email your CV to or call Mark on 02073971272

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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