Travel Advisor - Home Based - Yorkshire and Midlands
As we continue to grow, we have fantastic opportunities available to join the team as a Travel Advisor - Home Based - Yorkshire and Midlands.
Reporting to the Contact Centre Team Leader, our Travel Advisors are an essential part of our dedicated Sales Team within the Jet2holidays Contact Centre.
Maximising all sales and revenue opportunities, you will sell products from our entire range in order to achieve your individual targets and KPIs. In addition, you will aid our customers through the booking process, ensuring they receive an outstanding level of customer service and engagement from the moment they start talking to you.
We are looking for results driven self starters who are able to build up extensive product knowledge in order to confidently sell package holidays along with ancillary and insurance products to best suit our customers needs.
Having excellent customer service skills and a friendly telephone manner are essential along with experience of achieving monthly targets, ideally within a call centre environment. Proven experience of cross and up selling to customers over the phone is advantageous and a flexible approach to working hours is required as your hours will be a mixture of full and split shifts including evening and weekend work in line with our current homeworking teams. A key requirement of this role is that our home based Travel Advisors must have suitable working space at home along with high speed broadband.
If successful you will undergo a fantastic 5 week induction programme at either our Leeds City Centre or Manchester Hangar Contact Centres. You will have previous Travel Industry or contact centre experience as well as being self-motivated and a team player with a passion for delivering excellent customer service. Priding yourself on your organisational and communication skills, along with a flexible approach to your working hours, you will also have outstanding attention to detail.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!