Tour Operator Reservations Consultant

Location
Croydon (City/Town), London (Greater)
Salary
UPTO £25K + COMM
Posted
28 Mar 2018
Closes
28 Apr 2018
Ref
DCVJJCR
Hours
Full Time
Contract Type
Permanent

Tour Operator Reservations Consultant X 2

Asia / Far East
A vital key to our success is the nature of the service we offer in terms of individual care from knowledgeable personnel. Candidates must have an excellent telephone manner, be computer literate, with good sales and customer service skills.


Key responsibilities:

Action all incoming enquired in a professional and timely manner

Provide excellent customer service to all clients by listening to the client's

Needs and tailor making the itinerary to meet their requirements

To offer expert knowledge and advise on destinations

Up selling to maximise revenue on bookings

To efficiently perform all administrative duties associated with the role Responsible for selling 
tailormade holidays to worldwide destinations 

The right candidate will possess the following skills:

Experience in using Amadeus or similar CRS /GDS

Excellent and specialized destination knowledge

Persuasive and confident individual who can adapt to differing circumstances and is comfortable 
selling a luxury brand.

Excellent communication skills both verbal and written

Optimistic and resilient with the ability to get up and go and motivate themselves

Driven to achieve company targets

Excellent time management skills

The ability to work as part of a team and build relationships

IT Literate with working knowledge in Microsoft package

Knowledge of working with CRM would be desirable 

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