Tailor Made Travel Consultant

1 day left

Leeds, West Yorkshire, England
Market Rate
29 Mar 2018
26 Apr 2018
Gemma Thelwell
Job function
Full Time
Contract Type
Are you a graduate? Have you completed a gap-year or are you extremely well travelled? Looking to join a fun and rewarding environment in Leeds City Centre?

Job Description:
- Listening to our clients, providing expert advice and suggestions to help them book their holiday
- Making the most of every 'sales enquiry' received, balancing your time appropriately to maximise revenue and profit
- Achieving high levels of client service at all stages of the process to ensure repeat business
- Keeping in touch with product developments in our destinations, ensuring up to date commercial knowledge and understanding of hotels/ flights/ infrastructures
- Ensuring that all forms of contact - such as phone, email, chat, social media - are handled quickly and with a friendly 'can-do' attitude, whilst achieving and exceeding sales performance targets
- Using the experience of our clients and their feedback to help the business improve
- Working hard to ensure you are constantly improving and enhancing the overall client experience
- Ensuring you understand our holidays, sharing your own stories and using your initiative to ooze expertise and encourage customers to book
- Using destination knowledge and sale skills to individually design tailor-made itineraries for our clients.
- Sales leads are presented through a number of channels - Live chat, via company website and over the telephone.

Experience Required:
-The ideal candidates will have previous sales experience and a passion for travel and be highly self-motivated.
-Ability to deliver excellent client service is paramount.
- Knowledge/experience of 1 or more country (Far East, Indian Ocean, Caribbean, USA, Central and South America, Middle East, Canada, Africa and Australasia)
- A proven successful track record in sales and an ability to thrive in a busy sales environment and achieve or exceed performance targets
- A confident communicator with an ability to persuade and influence
- A customer focused approach and drive to exceed client expectations at all times
- A positive attitude and an ability to work well in a team
- A flexible approach to working in a dynamic environment

The Package:
- A competitive salary - a generous base salary combined with the uncapped commission structure creates fantastic earning opportunities (potential earning rising to £60K plus)
- Flexible working arrangements including the potential for home working (this is dependent on performance after probationary periods)
- Potential educational trips abroad
- Discounted holiday rates
- Childcare vouchers and cycle to work schemes
- Contributory Pension Scheme

If you are keen to be considered, please follow the instructions to apply, attaching your CV. For further questions contact Gemma on 0161 9236120. gemma@traveltraderecruitment.co.uk

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