Business Support Executive

Location
Chester, Cheshire, England
Salary
Additional company benefits
Posted
29 Mar 2018
Closes
26 Apr 2018
Ref
20236GTH1
Contact
Gemma Thelwell
Job function
Administration
Hours
Full Time
Contract Type
Permanent
We are seeking a Business Support Executive to join a leading travel company's growing team in a busy office in Chester. The main purpose of the role is to support our members by building a business relationship with suppliers to deliver company strategy and meet business requirements. To support all processes and practices and carry out day to day administrative and operational tasks within the Central Support Department.

JOB DESCRIPTION:
* Answer queries via telephone, email, intranet and other medium from members, customers and Suppliers/Supplier partners direct regarding offers/product information, front and back office support and any general queries.
* Assist with building and maintaining member relationships and supplier partner with Head Office.
* Support customers with their booking from a member who is no longer with the group.
* Effective communication of product information and processes to The Global Travel Group via the intranet system, to promote our strategic partners and keep our members informed of up to date processes.
* To provide Administration support to the Commercial Manager, Director of Commercial and MD.
* Retrieve/run reports, collate information and present in the required format when requested.
* Liaise directly with operators/internal support functions when required to resolve queries and sit in meetings as and when required.
* Support the Commercial Manager to arrange the Annual Conference including all areas of the event from Table plans to speed dating schedules and annual training days along with familiarisation trip opportunities, on occasions attending or carrying out events.
* Co-ordinate and assist in a variety of administrative tasks to collect financial data to invoice and pay monies.
* Support reception duties as necessary to cover lunch and annual leave periods.

EXPERIENCE REQUIRED:
* Good level of numeracy and computer literacy.
* Working previously within a travel profession is preferred but not essential
* Customer service either face to face or over the phone
* High attention to detail.
* Use of intermediate excel skills
* Confident verbal communication
* Highly organized, accurate and able to prioritize work to tight deadlines.
* Ability to demonstrate initiative and work autonomously.

THE PACKAGE:
A competitive basic salary with additional company benefits. This is an excellent company to progress your career with long term, as they are both established and expanding.

INTERESTED?
If you meet the job requirements please click 'Apply' attaching a copy of your current CV, or contact Gemma at Travel Trade Recruitment on 01619236120 or alternatively email gemma@traveltraderecruitment.co.uk

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