Groups Operations Manager – Up to £45k – central London

Location
London (Central), London (Greater)
Salary
Up to £45,000 per annum plus benefits
Posted
30 Apr 2018
Closes
30 May 2018
Ref
2294
Job function
Operations
Hours
Full Time
Contract Type
Permanent

Groups Operations Manager – Up to £45k – central London

Groups Operations Manager is required by an established, growing and ambitious company to over see the successful operation of group series and ad-hoc tours. As Group Operations Manager you will be playing a key role in the further growth of the company, offering great personal development, as you successfully play a pivotal role in helping the groups department achieve its targets and performance.

As Groups Operations Manager you will be responsible for:

  • Day to day management and coaching of the Groups Team.
  • Establishing a training plan to achieve an outstanding level of customer service excellence
  • Ensure outstanding operations from confirmation to group departure.
  • Liaising with accounts team to ensure that all invoices are correct and payments are up to date
  • Day to day contact with suppliers including hoteliers and other service providers, as well as clients
  • Responsible for performance reviews and management of all members of the Groups team
  • Ensuring all deadlines are adhered to and operations run in a timely manner
  • Scheduling emergency mobile cover on a rota basis
  • Ensure that the team meets and exceeds clients’ expectations

The successful Groups Operations Manager will be someone with a proven track record in managing a team the travel industry, preferably within in the inbound sector. As Groups Operations Manager you will be a motivational and inspirational leader that is driven, focused and commercially savvy with a hands-on approach to managing your travel team. The Group Operations Manager will have a positive outlook, with the ability to listen and communicate effectively and articulately, whilst always maintaining strong attention to detail and high-levels of accuracy in a fast moving environment.

To apply for this role please send your CV to Travel Futures, by clicking on the link below or contacting us through our website.

We regret we are only able to contact shortlisted candidates, but we may retain your details on our database and consider you for future openings. By applying for this role, you agree to be contacted by Travel Futures, and it sister brands, about roles and services that it is offering that it thinks could be of benefit to you. 

 

 

 

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