Head of Call Centre

Location
South East
Salary
£60K plus Bonus
Posted
02 May 2018
Closes
02 Jun 2018
Ref
BP020518
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

A leading online travel business is looking to appoint a senior and experienced call centre head with a strong commercial focus capable of delivering a change in performance. You will have experience of scaling up call centres across multi-locations with a mixture of off-shore/outsourced. You will lead, manage and motivate your team to provide a world class service to customers. This would suit a highly motivated, results focused individual who thrives in a fast-moving customer-facing environment. The successful candidate will have a proven track of planning and implementing strategic change. Proven experience in improving call centre efficiencies and quality levels. Fluency in a European language would be advantageous but not essential. Ideally travel industry experience.

Apply for Head of Call Centre

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Travelweekly.co.uk by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Travelweekly.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.