TRAVEL Group Operations Manager FRENCH Speaker

Recruiter
Location
London (Greater)
Salary
£28k - 32k per year + Benefits
Posted
09 May 2018
Closes
06 Jun 2018
Ref
EK23106
Contact
Elena Ktori
Job function
Operations
Hours
Full Time
Contract Type
Permanent

Our client is now recruiting a Group Operations Manager you will be manage the operation function in Ireland, along with account development with suppliers and ensure all tours are running smoothly and correctly

As a Group Operations Manager you will undertake an array of tasks & responsibilities:

  • Accurately distribute the workload within the team and interpret instructions, issues arising, and then implement actions according to policies and procedures
  • Maintain and develop existing and new customers through appropriate channels in order to optimise quality of service, business growth, and customer satisfaction
  • Respond to and follow up sales enquiries using appropriate methods ensuring all deadlines are adhered to and operations run in a timely manner
  • Meticulous planning itinerates and operating groups/tours
  • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, sustainable relationships and effective service
  • Book & negotiate services in accordance with the itineraries (e.g. coaches, guides, restaurants, etc.)
  • Manage, organise, and update relevant data using database applications;
  • Interpret instructions and issues arising, and then implement actions according to policies and procedures

Group Operations Team Leader Skills & Requirements:

  • Attention to detail and accuracy
  • Able to work under pressure and multitask
  • Experience in the travel industry, Group Operations and management
  • Knowledge of the UK (an advantage) & Ireland (essential)
  • Good knowledge of Microsoft office application (World / Excel / PowerPoint).
  • FRENCH fluency is Essential

For a fully confidential Application on this Group Operations Manager job, please apply ASAP

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

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