After sales consultant

Location
Kent, England
Salary
£17000.00 - £22000.00 per annum
Posted
10 May 2018
Closes
07 Jun 2018
Ref
49949
Contact
Duncan Tingle
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent


After sales customer service agents - Required for this well known longhaul travel company based ion South East London. They are looking for travel industry experience in reservations, retail travel sales, customer services etc. The role will be working Monday to Friday with 1 in 3 Saturdays and will pay between 17/20k + bonus and benefits.

After sales customer services duties
- Amending pre-departure bookings
-Managing all cancellations and booking changes
-Advising customers of any changes to their itinerary
-Supporting the Call Centre Sales team
-Up-selling ancillary where possible
-Providing excellent customer service
-Distributing customer confirmations and documentation via both email and post
-Ensuring that the best service is provided to each and every customer

After Sales customer services skills required
-Travel industry experience is a must as a reservations agent, retail travel consultant, customer services agent etc
-Excellent communication skills, both written and verbal
-Attention to detail
-Strong organisational skills
-Team player with excellent time management ability
-Strong understanding of US, Caribbean, Canada and Mexico product

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT49949 or send your cv to duncan@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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