Administation and Aftersales Executive

Location
Essex, England
Salary
Market Rate
Posted
10 May 2018
Closes
07 Jun 2018
Ref
RB19332
Contact
Regis Banza
Job function
Administration
Hours
Full Time
Contract Type
Permanent
Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client are a luxury tour operator based in Essex needs an Operations and Administration Executive with strong travel administration experience and a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working within the travel industry with previous experience in a similar operations / back office / admin or sales support role. If you are looking for a new challenge and to further your operational and administration experience within a fast growing travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now!

Job Responsibilities:

* Responsible for the accurate and timely preparation and production of final travel documents, final itineraries, Travel vouchers, E-tickets and destination information
* Ensure bookings for all services are in place and correct
* Check and issue booking confirmation documentation
* Providing administrative support to the sales team
* Be proactive, with the foresight to think ahead for our clients anticipating their needs
* Be acutely aware of the need to pay extra attention to the finer details of a booking
* Work alongside a team of Sales Consultants and adapt to their individual needs
* Consistently support in the delivery of revenue and profit targets
* Deliver exceptional customer care through genuine relationship management and your desire to exceed clients' needs

Skills Required:

* Travel industry experience
* Administration background
* Excellent attention to detail and accuracy
* Organised and methodical
* Good knowledge of MS Word and MS Excel
* Able to work as part of a small team
* Ability to organise and prioritise work
* Work within strict time-lines and meet deadlines
* Willingness to support other team members
* Happy to get involved in a wide range of tasks

Hours of work:

Monday to Friday 9.00 am to 5.30 pm (candidates will be required to work the occasional Saturday on a rotational basis with a day off during the week).


Salary:

The successful candidate can expect a competitive basic salary of £17,000 - £18,000 DOE, an opportunity for personal and professional development, plus other fantastic company benefits

Interested?

To apply for this position please click 'APPLY' or email regis@traveltraderecruitment.co.uk

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