Galileo Ticketing Consultant

Location
West London, London, England
Salary
£25000 - £27000 per annum
Posted
15 May 2018
Closes
12 Jun 2018
Ref
20449CW
Contact
Charlotte Williams
Job function
Fares & Ticketing
Hours
Full Time
Contract Type
Permanent
An exciting opportunity has arisen to work for the world's longest established travel company as a ticketing consultant … must have advanced Galileo knowledge!

This award-winning travel company offers high quality group tours, private travel and tailor-made holidays to many of the world's most desired destinations. Now is your chance to work for a company which has won many awards in recent years.

THE ROLE
*Working to the deadlines set out by the daily ticketing report.
*E-mailing Sales Team Leaders/Sales consultants every morning of pending files that require ticketing.
*Issuing IT nett fares and published fares for all Tailor Made itineraries files.
*Ensuring all tickets are issued in line with the airlines terms and conditions and are issued accurately and on time.
*Ensure that tickets are issued in line with the calculated cost indicated in the how to book notes and advise Operations Manager and Product and Sales Manager of any discrepancies.
*Issuing all ad-hoc, Staff and Press airlines tickets.
*Adding all API's and contact details to the airline booking where appropriate.
*Issuing group tickets which can involve emailing and working closely with airlines we hold allocation with. Plus assisting the Operations team with group ticketing.
*Investigating and responding to ADM's and rejecting them as required. Ensuring the follow up of any ADM's is carried out.
*Working closely with the Operations Manager and Product Managers. Monitor all flight allocations for brochure tours, ad hoc and special groups.
*Checking ticketing email and responding to any queries and any urgent ticketing requests.
*Monitor queue manager and redirect any failed queues to the relevant queues.
*Advising sales team of any schedule changes for any failed queues.
*Advise the Operations Manager and Product Manager of any schedule changes to group allocations.
*Offer support and reissue / revalidate any PNR's affected by schedule changes in accordance to the airline rules.
*Assist in the dispatch of confirmation documentation which involves invoice and letter printing in addition to binding of tour notes.

THE PACKAGE
*A competitive salary depending on experience
*Fantastic office location
*Monday - Friday working hours
*Travel Industry perks

INTERESTED?
Call - 0203 887 9444
Email - charlotte@traveltraderecruitment.co.uk
Click - Apply Now

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