Training Specialist

Location
South West London, London, England
Salary
£25000 - £30000 per annum
Posted
16 May 2018
Closes
13 Jun 2018
Ref
20458CW
Contact
Charlotte Williams
Job function
HR & Training
Hours
Full Time
Contract Type
Permanent
A unique opportunity for a travel industry professional to put their training and development skills to good use. As a Training Specialist you will be responsible for planning, organising and delivering training programmes…

Duties will include creating training courses, client-specific lesson plans, documentation, online training content and delivering face-to-face and online training sessions clients in the UK and abroad.

The company is well established with over 20 years' experience in providing booking software to tour operators and travel agencies. Offering Fantastic perks such as great office location, sociable working environment and pension and private health care.


THE ROLE
*Delivering face-to-face and online software training
*planning, organising and delivering training programmes
*Creating training videos and other online training materials
*Creating and updating training documentation
*Working with the training team and other relevant stakeholders to develop training programmes for new and existing software products
*Identifying internal / external training needs through analysis and regular consultation with the Training Manager
*Participating in company-wide testing of new software releases
*Assisting other departments with functional queries as required
*Assisting with software demonstrations at trade shows, etc., as required


EXPERIENCE REQUIRED
*At least three years' experience in the travel industry, ideally working as a travel agent and/or as a sales/ticketing agent or helpdesk support representative
*At least one year's training experience, ideally in a travel agency, travel software company or similar
*Experience in creating online training content such as videos, articles, etc.
*Understanding of how travel agencies operate from both a front office and back office perspective
*Strong computer and MS Office skills
*Self-motivated and capable of working successfully under minimal supervision
*Able to thrive in a small, fast moving, fluid, and demanding organisation
*Excellent written, verbal, and telephone communication skills
*Ability to travel within the UK and abroad
*Technical training will be provided on the company's software products


THE PACKAGE
*Competitive salary depending on experience
*Pension contribution
*Private health insurance
*Ride to work scheme
*Childcare vouchers
*Active social committee
*Company bonus each year


INTERESTED?
Call - 0203 887 9444
Email - charlotte@traveltraderecruitment.co.uk
Click - "apply now"

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