Connectivity & Support Travel Executive

Location
London (Central), London (Greater)
Salary
£23K-£24K + benefits
Posted
31 May 2018
Closes
30 Jun 2018
Ref
PTR 2552
Job function
Administration
Hours
Full Time
Contract Type
Permanent

We are seeking an euthanistic and dynamic Connectivity & Support Travel Executive to join our clients award winning and friendly team! Our client is a forward thinking and dynamic tour operator that offer various travel services for travellers throughout the UK, Europe and beyond.  Are you from a tour operator or hotel background within reception, database, operations, reservations/administration or IT experience seeking a rewarding career within a tour operator and looking to work Monday to Friday? Then this is the opportunity you have been looking for!

Each day will not be the same, duties include:

  • Act as primary support contact from supplier contract creation to final accreditation
  • Update business with ongoing integration progression, impediments, expected completion timelines
  • Ensure all internal and external e-mails are acknowledged, investigated, prioritized, escalated if necessary and resolved
  • Check and validate end to end delivery of supported dynamic contracts
  • Loading of hotel rate and room plans/collation of data for inventory/content loading
  • Liaise with suppliers to thoroughly investigate and resolve issues
  • Communicate all product launches and updates to relevant business partners
  • Manage & support mapping relationships between product and connectivity suppliers
  • Attend Conference calls to understand detailed issues which are hard to articulate through e-mail

Essential Requirements: 

  • From a travel background, with ideally a good understanding of Hotel Connectivity protocols.
  • The ability to independently identify current/potential problems and determine the best solution by involving the appropriate resources.
  • A passion for, data analysis and troubleshooting.
  • High level of accuracy and attention to detail.
  • Working knowledge of Microsoft Office applications.
  • Knowledge of hotel contracts and how a contract is created.
  • Ability to read and understand XML logs would be an advantage.

Benefits:

  • Career progression
  • Travel perks
  • Flexible hours
  • Monday to Friday office hours – no weekends!
  • Healthcare
  • Pension
  • Use of luxury leisure facilities
  • The opportunity to work for a friendly and dynamic company in state of the art offices, in which you will be rewarded for your hard work.

Please note only suitable travel candidates with similar experience within a hotel or tour operator will be considered for this post.

To apply click APPLY NOW, any questions give us a call and our dedicated team can assist in locating the right opportunity for you.

www.platinumtravelrecruitment.co.uk

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