German Speaking Operations Executive

Location
London (Central), London (Greater)
Salary
Up to £26k plus benefits
Posted
31 May 2018
Closes
30 Jun 2018
Ref
2324
Job function
Operations
Hours
Full Time

Operations Executive – German speaking – Travel -  central London – Up to £26k

A German speaking Operations Executive is required for a leading tour operator who have a fantastic reputation for travel excellence, and offer genuine career progression, to help with the successful travel operations of large Geramn groups travelling around the UK.  As a German speaking Operations Executive you will be working closely with the German travel group and UK based suppliers to create a unique experience and ensure that all their needs are catered for.

The German speaking Operations Executive will:

  • Review and acknowledge receipt of all client quotation requests
  • Provide suggestions for itinerary improvements if original request is not operationally feasible
  • Assist clients who need guidance and suggestions on building new itineraries with suggestions on which service providers can best meet their needs
  • Provide quotations for all requests within the agreed timeframe
  • Ensure space is secured prior to quoting for any critical services and liaise with reservations team to ensure appropriate space is booked for all other hotel requirements
  • Liaise closely with the sales team to develop new clients, while maintaining close relationship with the existing client portfolio
  • Deliver a high standard of customer service at all times
  • Communicate effectively with all key stakeholders in sales, contracting, operations and reservations
  • Once quotation has been accepted, handover file to the operations team

The successful German speaking Operations Executive will be someone who is highly organised and self-motivated who is well organised and is able to work independently and as part of a team under pressure.  The German speaking Operations Executive will be able to build and maintain internal and external relationships, with excellent communication and people skills.

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