Home-based Business Travel Supervisor
With a Worldwide presence and a varied portfolio of accounts, our client are well-established within the Business Travel sector and now are looking for an additional Business Travel Supervisor to join their expanding Out of Hours Home-based team. Working from the comfort of your own home and utilising your extensive corporate travel experience and in-depth GDS skills, the successful candidate will manage a team of experienced Business Travel Consultants whilst dealing with a variety of corporate travel bookings including complex itineraries, amendments and re-issues. This is a hands on role where you'll lead by example, providing support to both your team and your clients, whilst delivering the highest levels of customer service.
On offer is a highly competitive package including a competitive basic salary, a generous & achievable bonus scheme, all equipment including laptop and other excellent benefits. With more and more corporate travel professionals enjoying the benefits of a home-based role, this is a fantastic opportunity to enjoy the flexibility and autonomy of a homeworking position whilst developing your career within a fast-growing Business Travel company. Please contact us today for a confidential chat about the role or apply online.
Role of Home-based Business Travel Team Supervisor:
- Managing a team of team of 10-15 home-based Business Travel Consultants
- Supporting and developing the team
- Dealing with escalations
- Handling all travel requirements including complex flight itineraries
- Dealing with amendments, cancellations, schedule changes etc. including ticket re-issues and fare recalculations
- Maintaining an outstanding level of customer service at all times
Skills required for the role:
- Previous supervisory or team leader experience within a TMC
- In-depth reservations experience using native Amadeus, Galileo or Sabre (min. of two GDS essential)
- Experience with ticketing, fare calculations, ticket reissues (including nett fare ticketing)
- Knowledge of online booking tools - i.e. Conferma and Evolvi - would be advantageous, however training can be provided.
- Strong account management skills and a good telephone manner
- Professional, motivated and flexible approach
- Quiet space or spare room in which to work from
- Flexible with regard to hours and able to commit to an after-hours shift pattern
If you’re interested in learning more about this Home-based Business Travel Supervisor role, please contact Succeed Recruitment Solutions or press the apply online button now!
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