Emergency Travel Executive Homeworker

Location
London, England
Salary
£30000 - £40000 per annum + Company Benefits
Posted
08 Jun 2018
Closes
06 Jul 2018
Ref
20556
Contact
Darren Cole
Job function
Home Working
Hours
Full Time
Contract Type
Permanent
Are you an experienced Business Travel Homeworker looking to achieve a better work life balance? We are seeking a 24hours Emergency Executive to join an award winning Global Agency. The successful candidate will be dedicated and experienced and able to cope with the pressures of a demanding and ever changing environment. Combined with exceptionally high levels of customer service experience and a keen attention to detail.

THE JOB:
*Fully service all travel requests to include all air, rail hotel and/or other ancillary service reservations
*Develop and maintain excellent customer relationships, ensuring the highest possible standards are delivered at all times with a personalized and individual approach to each client
*Handle top VIP travel clients
*Problem solve in pressurized situations
*To work to deadlines and prioritize workload
*Be able to maintain a High attention to detail in a fast paced environment
*Respond and react to any client queries in a timely and satisfactory manner

EXPERIENCE REQUIRED:
*Minimum 10 years experience in the Travel Industry
*Galileo / Apollo GDS - ticketing and reissue experience essential
*Preferred BA1 & BA2 or VA1 & VA2 Fares
*Highest level of customer service
*Time management and organisational skills are essential
*Experience working with entertainment/groups/VIP bookings preferred
*Previous Emergency / 24 hours experience preferred
*Previous homeworking experience ideally
*OOH experience / shift work
*VVIP Client handling

OTHER USEFUL INFORMATION:
Full time hours of 40 per week made up of 5 x 8 hour shifts
Shifts of 8 hours include: 0700 - 1500 / 1500 - 2300 / 2300 - 0700
This will include 1 weekend off in every 5 to 6 weeks
Subject to change

THE PACKAGE:
For the successful candidate there will be a competitive annual salary and company benefits package which will be discussed at interview stage.
Salary is dependent on location and experience, but in the region of £30,000 to £40,000 per annum.


INTERESTED?
To apply for the position of Emergency Travel Executive
Click 'Apply' now and submit your CV.

YOUR CONTACT:
Darren Cole - Senior Account Manager - 0203 887 9444
darren@traveltraderecruitment.co.uk

PLEASE NOTE:
Due to the volume of applications received, only suitable candidates will be contacted.

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