Italian Speaking Customer Experience Specialist

Recruiter
New Frontiers
Location
London (Greater)
Salary
£22k - 25k per year + Excellent Benefits
Posted
23 Jun 2018
Closes
21 Jul 2018
Ref
TY23231
Contact
Tony Yerasimou
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Italian Customer Experience Specialist

Central London

£22,000 + Bonuses

My client is a leading luxury Villa travel company offering high end properties based predominately within Europe.

They are now recruiting for an Italian speaking Experience Specialist to join the team.

The role is effective a customer service role were the Experience Specialists help clients organise the finer details of their holiday once they have made their booking.

Candidates must have extensive customer service experience dealing with a high end product/clientele.

Italian Customer Experience Specialist

Manage day to day contracts with suppliers

Ensuring clients are sent their welcome packs and vouchers

Ensuring brochures are sent out as requested

Resolve any pre departure or post departure client queries

Develop a good understanding of the locations sold to make recommendations to clients regarding the local area in terms of restaurants, attractions etc

Italian Customer Experience Specialist Work Experience Required

Previous customer services or operations experience dealing with high end products/clientele

Fluency in Italian and English both written and spoken

Attention to detail

Good telephone manner

Ability to go the extra mile for clients

Italian Customer Experience Specialist Salary and Benefits

E22,000 + bonus

22 days annual leave Pension

Discounted Holidays

To apply for this Italian Customer Experience Specialist role, please email your CV alonmg with a covering letterv highlighting your experience and suitability to tony@newfrontiers.co.uk or contact Tony on 0207 812 3820 for additional information.

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