Out of Hours business travel team leader

London, England
£27000.00 - £29000.00 per annum
28 Jun 2018
26 Jul 2018
Duncan Tingle
Job function
Full Time
Contract Type

Out of hours team leader - Required for this expanding Out of hours specialist working from home. They are looking for a SBTC with some management experience or a team leader currently working for a TMC. They will pay around £14.50 per hours, around £28,000 per year plus benefits.

Out of hours teams leaders duties
-Actively taking calls on shift using all 3 GDSs
-Allocate tasks on shift ie: queue checks / breaks
-Ensure calls are answered promptly with VIP/FAST calls a priority, prompting the
team as necessary
-Support the team with difficult calls, intervene when necessary
-Managing your own workload as well as assisting the team
-Ensure call logs have been completed in the correct manner
-Update the on call number
-Helpdesk responsibilities in the absence of the training team
-Be proactive in times of crisis - activate appropriate procedures
-Accuracy in your own work with a keen eye for detail
-Demonstrate excellent awareness of what is happening on shift
-Share ideas/opinions suggestions with the management team
-Excellent knowledge in at least 2 GDS's - Preferably

Skills required
-Business travel consultant experience is a must
-Some management/team leader experience
-strong GDSs knowledge
-Able to work most weekends

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT50440 or send your cv to duncan@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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