Customer Service & Administration Manager

Solihull, West Midlands
Up to £25k plus excellent benefits
04 Jul 2018
04 Aug 2018
Job function
Customer Service
Full Time
Contract Type

Are you an experienced Customer Service Manager, looking for a challenging and exciting opportunity to put your travel, administration and managerial skills to excellent use?! If so, our Birmingham based client is looking for an experienced Customer Service & Administration Manager to join their successful travel team. Managing a small team of experienced staff, you will mentor and develop your team and oversee the general running of the department. On offer is a competitive basic  salary of up to £25k plus excellent benefits, so please contact us today for more information or apply online.

Role of Customer Service & Administration Manager:

  • Oversee the running of the Customer Service & Administration department
  • Manage and develop a small team of experienced consultants
  • Drive operational service, quality and efficiencies 
  • Lead by example, ensuring high service levels are delivered and all targets are achieved by the team

Skills required for the role:

  • Previous experience gained within travel customer service, administration or after sales
  • Previous supervisory/management experience
  • Ideally, some GDS experience
  • Strong attention to detail
  • Excellent communication and leadership skills

If you’re interested in learning more about this Customer Service & Administration Manager opportunity, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions – for the best Travel jobs, Multi-lingual jobs, Airline jobs and Contact Centre jobs.

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