Travel Reservations Manager

Location
London
Salary
Competitive Salary Depending on experience
Posted
09 Jul 2018
Closes
09 Aug 2018
Ref
1003
Job function
Management
Hours
Full Time
Contract Type
Permanent

Travel Reservations Manager

Competitive Salary Depending on experience

Location: London

Are you an experienced Travel reservations Manager looking for a new challenge?

Jewels Travel Recruitment are working with a well established London based Tour Operator who are seeking Travel Reservations Manager responsible for managing the effective operation of the Reservations travel department.

Duties as Reservations Manager:

  • Managing a team of up to x30 Travel Reservations Agents.
  • Motivate and drive the reservations team ensuring a professional and team-orientated working environment.
  • Proactively look for sales opportunities.
  • Build and monitor KPIs for the team.
  • Management information reporting.
  • Compile Reservation reports and provide briefings in the weekly operations meetings.
  • Liaise with travel agents for escalation of issues.
  • Maintain the accuracy of the in-house reservations system.
  • Ensure call standards are maintained and call conversion is maximized
  • Support and guide the team through coaching and training
  • Conduct quarterly and annual reviews with reservations staff

Requirements:

  • Previous experience managing a team of Reservations Agents (essential)
  • Experience in Sales or Customer Service within the Travel Industry.
  • Good Knowledge of the Travel Industry.
  • Previous Experience in GDS Systems.

How to Apply

Please apply to advert or via Jewels Travel & Hospitality Recruitment website with a copy of your CV.

Please note only suitable candidate will be contacted for this position. If your skills are not what the client is seeking for this position your CV will be added to our database where you will be considered for other roles as they become available that match your skills and experience.

Once you are added to our database you will receive emails of our "New Vacancies" covering all our new and available jobs as they become available

You will also receive weekly/monthly email newsletters from Jewels Recruitment, listing ALL available jobs in various locations and salary bands. Please advise us if you do not want to receive these new job alerts.

FOLLOW JEWELS RECRUITMENT ON TWITTER, FACEBOOK & LINKEDIN FOR NEW JOBS, CAREER ADVICE, INDUSTRY NEWS AND MUCH MORE ... @JewelsJobs

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