Conference and Events Operations Manager

Location
Birmingham, West Midlands
Salary
Salary £40,000 per annum
Posted
09 Jul 2018
Closes
09 Aug 2018
Ref
1014
Job function
Management
Hours
Full Time
Contract Type
Permanent

Conference and Events Operations Manager

Birmingham

Salary £40,000 per annum

A Conference and Events Operations Manager is responsible for managing all Conference and Events operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.

What will I be doing?

As a Conference and Events Operations Manager, you are responsible for managing all aspects of Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Conference and Events operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Conference and Events
  • Optimise sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals
  • Provide effective leadership to the Conference and Events teams to ensure targets are met and exceeded both for the hotel and individual development

What are we looking for?

A Conference and Events Operations Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Strong knowledge of hotel/leisure/service sector
  • Degree or diploma in Hotel Management or equivalent
  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Exceptional communication skills
  • Exceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Conference and Events Operations experience in a managerial position in hotel/Events Centre or similar
  • Passion for delivering exceptional levels of guest service.

How to Apply:

Please apply to advert or via Jewels Travel Recruitment website with a copy of your CV.

Please note only suitable candidate will be contacted for this position. If your skills are not what the client is seeking for this position your CV will be added to our database where you will be considered for other roles as they become available that match your skills and experience.

Once you are added to our database you will receive emails of our "New Vacancies" covering all our new and available jobs as they become available

You will also receive weekly/monthly email newsletters from Jewels Recruitment, listing ALL available jobs in various locations and salary bands. Please advise us if you do not want to receive these new job alerts.

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