Trade Reservations Consultant

Location
London (Greater)
Salary
£19k - 22k per year + excellent benefits
Posted
03 Aug 2018
Closes
31 Aug 2018
Ref
2135i
Contact
The Travel Recruitment Experts
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent
Travel Trade Reservations Consultant – central London - £19-21k plus benefits

A Travel Trade Reservations is required by a market leading inbound tour operator who are well-established and regular award winners, seen as the experts in their niche travel field. As a Travel Trade Reservations, you will be responsible the highest standards of customer service in the selling and processing of bookings for travel services to existing and new trade clients.

Travel Trade Reservations Consultant – what will you do?

  • Selling travel services by phone or email in accordance with brand standards
  • Maintain and develop relationships with Travel Trade clients understanding their business needs
  • Participate in campaigns, delivering new reservations and increase our database information
  • Process, maintain and actively grow new and existing clients’ sales
  • Offer after-sale assistance and reply to queries
  • Process reservations at the correct buy rates and (contracted) sell rates for maximum margin
  • Upsell additional product as appropriate at every opportunity
  • Keep up to date with travel product knowledge and special promotions to maximise sales conversion rates and profitability for the business
  • Attend Industry events, trade nights or familiarity trips as required

The successful Travel Trade Reservations Consultant will have experience in customer service dealing with reservations, and preferably travel trade suppliers. As Travel Trade Reservations, you will have the ability to deliver excellent customer service, multi-task and have first class communication skills with a positive ‘can-do’ attitude and a desire to deliver high standards. This Travel Trade Reservations role would be ideal for someone looking to progress from hotels to the travel industry.

What’s in it for you?
  • A lively vibrant team in a modern office in the heart of central London
  • A friendly social team with a packed events diary
  • Discounted company travel products and regular FAM trips & training
  • Recognition and awards scheme

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