Sales Support & Travel Administrator – Luxury Tour Operator

London, England
£21,000 - £23,000 per annum + benefits
12 Aug 2018
12 Sep 2018
RPTR - 01429
Job function
Full Time
Contract Type

Sales Support & Travel Administrator – Luxury Tour Operator. Is it time for a new challenge and do you consider yourself to be a true service Guru? If so, we have a fantastic opening for a travel candidate to join a multi award-winning tour operator as their Sales Support & Travel Administrator. The role presents an excellent opportunity for someone wishing to further their career within a specialist role with a highly established and successful tour operator. Our client is looking for a talented candidate to join their energetic Sales Support & Administration Team, which ensures their customers have the best pre and post-holiday experience possible.
Travel Administrator Job Responsibilities:

  • Being the first port of call for customer queries pre and post travel and whilst in resort
  • Working closely alongside the sales, product and ticketing team to provide quick responses
  • Dealing with administrative duties including payments, managing supplier/ hotel invoices & queries
  • Contact clients prior to travel with any amendments such as schedule changes
  • Contact suppliers and airlines to make amendments and changes to booking
  • In-house systems and GDS training provided

Now Let’s Talk About You:

  • From a travel administration/support/operations/customer service background
  • Come from a tour operator/OTA/travel agent/non-cruise background
  • Possess positive attitude, great telephone manner, excellent customer service, communication and interpersonal skills
  • In your current travel role for a minimum of 18 months
  • IT literate and have strong command of the English language both spoken and written
  • High level of accuracy and attention to detail along with the ability to work in a specialist support & administration lead travel team

Salary Range is £21,000 - £23,000 per annum, based on experience, plus lucrative benefits, including fam trips to exotic worldwide holiday locations! Working days are Monday to Friday, 40-hour week, with 1 weekend per month, for which you will get 2 days off in lieu.
Sounds Like You?
If so, we’d love to hear from you!

Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying. 

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