E-support Consultant - Business Travel Liverpool

Location
Liverpool, Merseyside, England
Salary
£16000 - £17500 per annum
Posted
13 Sep 2018
Closes
11 Oct 2018
Ref
21029myo
Contact
Mary Yeung
Job function
Fares & Ticketing
Hours
Full Time
Contract Type
Permanent
Know your way around computer programs and app's? You're technical minded, progressive and a strong team player. Maybe you've just graduated University and you are looking for a rewarding travel and IT role to progress in? Perhaps you've already stepped into an IT role and keen to diversify and grow your skills? If that's a good fit for you then we'd love to hear from you. My client is an award winning and globally recognised company and have recently collaborated with another global Business Travel company so it is a very exciting time to be joining! They will expect great work ethic, attitude and dedication but in return offers you progression, personal development opportunities along with amazing benefits! With a fantastic starting salary of £16,000-£17,500 you will need to be adaptable to hours and job responsibilities. Crucially, you will be someone who can show great multi-tasking skills, able to keep up with a fast paced environment and thirsty to learn.

JOB DESCRIPTION:
-As part of the Ecentre, you will be fluid in supporting whichever area or team the business needs
-You will be providing their clients with superb calm and professional technical support
-Assisting any phone or email queries
-Trouble shooting any technical errors on the booking and online tools
-Continual self-development
-Working as part of the friendly team as well as a self-motivated individual
-Helping clients navigate around online systems
-Quality checking travel bookings on Galileo as well as other travel applications such as rail, transfers, hotels etc.

EXPERIENCE AND SKILLS REQUIRED:
-Strong IT competency in Microsoft, Excel and Word
-Great experience in customer service
-Ability to manage and prioritise own work load
-Good written and verbal skills
-Demonstration of multi-tasking capability
-Desirable but not essential, IT or Travel industry background - if you have GDS in your portfolio that would be a bonus!

THE PACKAGE:
-The successful candidate will earn a great starting salary of £16,000 - £17,500 - supplemented with an excellent variety of benefits such as health care packages, up to 30 day annual leave, rewards for committed employees and discounted supplier rates!
-You will get chance for personal development, possibilities for overtime when business needs requires, fantastic office atmosphere and great hours!

WANT TO APPLY?
If it all sounds good, apply now with a short cover letter telling me why you are interested and suitable for this position or call Mary on 0161 923 6120. You can email your CV to mary@traveltraderecruitment.co.uk.
Alternatively click 'Apply Now' below and follow our easy to view instructions below.

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