FRENCH CUSTOMER SERVICE MANAGER - TRAVEL INDUSTRY

Location
Dublin, Republic of Ireland
Salary
£29379 - £33576 per annum
Posted
26 Sep 2018
Closes
17 Oct 2018
Ref
SH16
Contact
Simon Hurst-Grover
Job function
Management
Hours
Full Time
Contract Type
Permanent
FRENCH CUSTOMER SERVICE MANAGER - TRAVEL INDUSTRY
TOUR OPERATOR, DUBLIN
EURO 35-40K

My client is a leading travel tour operator who is seeking a fluent French speaker with management experience to join their team at its Dublin office.

This is a great opportunity If you have a travel and tourism background, and a passion for destinations within the UK and Ireland, as well as a proven background in management and customer service. You'll be managing and mentoring a small team of agents making sure customer service standards, operational timelines and accurate delivery of booked services are adhered to. You'll also resolve escalated complaints and work effectively with suppliers.

Please note this is a maternity cover contract for 9-12 months with the potential to become a permanent role.

Skills and Experience Required:

Very good knowledge of MS Office
Fluency in French and English required (oral & written)
Good knowledge of the Irish and UK tourism industry products a distinct advantage
Excellent organisational skills with good attention to detail
Excellent customer care and communication skills
Team player able to work in a busy environment

Simon Hurst-Grover is recruiting for this French-speaking Customer Service Manager role in Dublin. Click to apply.



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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

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