Business travel support specialist

Location
London, England
Salary
£28000.00 - £33000 per annum
Posted
03 Oct 2018
Closes
02 Nov 2018
Ref
51260
Contact
Duncan Tingle
Job function
Sales
Hours
Full Time
Contract Type
Permanent


Business travel support agent - Required for this expanding business travel company based in a great location in the city. As a Team Support Travel Consultant you will provide ticketing and fulfillment support to agent teams. Manage all aspects of online booking tool(s) reservation errors, while providing back-office support for various systems and assisting with managerial projects and initiatives. They will pay up to £33,000 + benefits

Business travel support agents duties
-Correct errors received from the online booking tool, to ensure a seamless reservation process for the client
-Utilize Global Distribution System (GDS), Sabre, for ticketing fulfillment functions i.e.; exchanges, refunds, queue sorting, and other travel management tasks as needed
-Assist with Focus/Advantage ticketing and fare calculations, markups and invoicing to ensure successful integration of Net Fare program throughout booking process
-Ensure that client travel policies are consistently followed and documented
-Assisting corporate client teams with tasks including but not limited to small groups, hotel upgrades for VIP clients, verifying information accuracy on client reports, and faxing
-Facilitate client support with a high degree of initiative, confidentiality, and professional demeanor
-Be responsive to internal and external client's needs and issue resolution with excellent communication and follow up
-Participate in operational projects and functions as appointed by manager

Business travel support agents skills required
-
Prior, native GDS experience on Sabre required.
-Consistent demonstration and application of best practices within the Travel industry.
-Strong communication skills
-Standing knowledge of worldwide destinations.
-Proven track record of developing sound, professional relationships.
-Ability to work both autonomously and within a team.
-Ability to multi-task, pro-actively resolve problems independently, and work well under pressure
-Previous experience working within a travel management company

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT51260 or send you cv to duncan@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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