Distribution Manager

South West London, London, England
Market Rate
05 Oct 2018
02 Nov 2018
Helen Newton
Full Time
Contract Type
Fantastic opportunity for an experienced Distribution Manager as part of a small Distribution team, the responsibilities of the Distribution Manager role include, but are not limited to the following:
The Job
*Responsible for loading rates using the Rate Loading Functionality within the reservation system
*Responsible for the set-up and ongoing maintenance of the internet Booking Engine for hotel websites.
*Responsible for set up , on-going maintenance and troubleshooting of CRS/PMS interfaces
*Responsible for set up and on-going mapping maintenance.
*Assist with GDS rate linking requests
*Assist with migration to the new CRS platform
*Assist with any other ad-hoc Distribution opportunities and challenges of the day
*Responsible for monitoring the Distribution Helpdesk inbox and action all queries in a professional and timely manner
*Responsible for the preparation of regular weekly , fortnightly and monthly reports
*Timely preparation of ad hoc reports for internal and external use
*Maintain guest privacy and organisation reputation by keeping information confidential
*Responsible for ensuring that the highest level of customer satisfaction is guaranteed to every guest query.
*Responsible for updating content and documents onto the hoteliers' communication platform
Skills Required:
*Have a good knowledge of PMS , CRS & GDS and / or other travel distribution systems
*Have a good knowledge of Microsoft Word , Excel and PowerPoint
*Have Front of House customer service experience and / or reservation / revenue experience in the hotel industry
*Have great analytical abilities to interpret statistical data and have thorough attention to detail.
*Have a flexible approach to working hours to ensure completion of projects
*Be highly organised and self-motivated , be a great team player with a strong ability to self-manage
*Preferably be qualified with a bachelor's degree and with at least 3 years' experience in the hotel industry (ideally within the luxury sector)
*Be fluent in English and with a second language (preferable)
*Have excellent verbal and written communication skills
The Package:
*An excellent basic salary plus company benefits
*If you would like to apply for the position please click 'APPLY' or forward your CV to helen@traveltraderecruitment.co.uk or call Helen on 02038879444

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