Distribution Manager

Location
South West London, London, England
Salary
Market Rate
Posted
05 Oct 2018
Closes
02 Nov 2018
Ref
3108/0510
Contact
Helen Newton
Hours
Full Time
Contract Type
Permanent
Fantastic opportunity for an experienced Distribution Manager as part of a small Distribution team, the responsibilities of the Distribution Manager role include, but are not limited to the following:
The Job
*Responsible for loading rates using the Rate Loading Functionality within the reservation system
*Responsible for the set-up and ongoing maintenance of the internet Booking Engine for hotel websites.
*Responsible for set up , on-going maintenance and troubleshooting of CRS/PMS interfaces
*Responsible for set up and on-going mapping maintenance.
*Assist with GDS rate linking requests
*Assist with migration to the new CRS platform
*Assist with any other ad-hoc Distribution opportunities and challenges of the day
*Responsible for monitoring the Distribution Helpdesk inbox and action all queries in a professional and timely manner
*Responsible for the preparation of regular weekly , fortnightly and monthly reports
*Timely preparation of ad hoc reports for internal and external use
*Maintain guest privacy and organisation reputation by keeping information confidential
*Responsible for ensuring that the highest level of customer satisfaction is guaranteed to every guest query.
*Responsible for updating content and documents onto the hoteliers' communication platform
Skills Required:
*Have a good knowledge of PMS , CRS & GDS and / or other travel distribution systems
*Have a good knowledge of Microsoft Word , Excel and PowerPoint
*Have Front of House customer service experience and / or reservation / revenue experience in the hotel industry
*Have great analytical abilities to interpret statistical data and have thorough attention to detail.
*Have a flexible approach to working hours to ensure completion of projects
*Be highly organised and self-motivated , be a great team player with a strong ability to self-manage
*Preferably be qualified with a bachelor's degree and with at least 3 years' experience in the hotel industry (ideally within the luxury sector)
*Be fluent in English and with a second language (preferable)
*Have excellent verbal and written communication skills
The Package:
*An excellent basic salary plus company benefits
Interested:
*If you would like to apply for the position please click 'APPLY' or forward your CV to helen@traveltraderecruitment.co.uk or call Helen on 02038879444



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