Ski Sales Expert

Location
Southampton, Hampshire, England
Salary
£16000 - £18000 per annum + OTE £25K FREE PARKING AND BENEFITS!
Posted
31 Oct 2018
Closes
28 Nov 2018
Ref
H21188
Contact
Helen Cassin
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Do you have a passion for Ski? Have you previously worked within the travel industry or have great Ski product knowledge? Would you like the opportunity to work in a fun environment and earn great commission? Then this could be the opportunity for you.

My client is a leading ski operator with 30 years' experience organising tailor made trips for groups and individuals across 8 European countries. They are seeking ski specialists to join their energetic and passionate call centre sales team.


JOB DESCRIPTION:
*Drive sales on all ski holidays and holiday extras
*Work to sales targets to ensure maximum sales revenue and margins
*Handle incoming enquiries through telephone calls, emails and chat to assist customers in choosing and booking holidays
*Support agent partners to maximize their sales
*Identify customer needs and pro-actively sell additional services e.g. lift passes & ski hire
*Pro-actively use product knowledge to support switch-selling techniques and maximise enquiry conversion rates
*Use internal computer packages to make reservations, administer bookings/queries, make amendments, or reply to customer correspondence
*Complete booking administration related to customers' holidays, in line with Company and ABTA guidelines and timescales
*Develop and maintain positive working relationships with the Operations team and the Overseas team, to ensure strong and consistent teamwork
*Represent the Company at key marketing events e.g. ski shows
*Minimise losses to the Company through due diligence and attention to detail
*Any other work as may be reasonably asked by the Company

EXPERIENCE REQUIRED:
*Competent in sales and customer service
*Effective at selling over the telephone
*Motivated by achieving personal and team sales targets
*A mature, professional attitude at all times
*Enthusiasm and a desire to learn and take on new responsibilities
*Excellent communication skills (both written and verbal)
*Capacity to co-ordinate and prioritise multiple tasks
*Work calmly under pressure
*A good team player who brings out the best in their colleagues and shows ambition for team success
*Competent on Microsoft applications and comfortable learning new computer systems
*Highly motivated, positive in attitude and committed to business growth
*Adaptable in approach, embraces change positively and is flexible around the needs of a business
*Desire to continually develop the company's product knowledge
*At ease working with numbers to work out accurate pricing
*Proactively using all sales leads effectively
*Good knowledge of major European ski resorts


PACKAGE:
Competitive basic salary + uncapped OTE
Commission will be made from very first sale
Comprehensive training
Working in a fun, fast paced environment where you get to talk about skiing and boarding all day!!
Opportunity to visit the resorts we feature
Free car parking



INTERESTED:
If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to helenc@traveltraderecruitment.co.uk for more information please call Helen Cassin on 01293 850647 *Please include a full, detailed ski travel profile in your application

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