Ski Sales Expert

Southampton, Hampshire, England
£16000 - £18000 per annum + OTE £25K FREE PARKING AND BENEFITS!
31 Oct 2018
28 Nov 2018
Helen Cassin
Job function
Full Time
Contract Type
Do you have a passion for Ski? Have you previously worked within the travel industry or have great Ski product knowledge? Would you like the opportunity to work in a fun environment and earn great commission? Then this could be the opportunity for you.

My client is a leading ski operator with 30 years' experience organising tailor made trips for groups and individuals across 8 European countries. They are seeking ski specialists to join their energetic and passionate call centre sales team.

*Drive sales on all ski holidays and holiday extras
*Work to sales targets to ensure maximum sales revenue and margins
*Handle incoming enquiries through telephone calls, emails and chat to assist customers in choosing and booking holidays
*Support agent partners to maximize their sales
*Identify customer needs and pro-actively sell additional services e.g. lift passes & ski hire
*Pro-actively use product knowledge to support switch-selling techniques and maximise enquiry conversion rates
*Use internal computer packages to make reservations, administer bookings/queries, make amendments, or reply to customer correspondence
*Complete booking administration related to customers' holidays, in line with Company and ABTA guidelines and timescales
*Develop and maintain positive working relationships with the Operations team and the Overseas team, to ensure strong and consistent teamwork
*Represent the Company at key marketing events e.g. ski shows
*Minimise losses to the Company through due diligence and attention to detail
*Any other work as may be reasonably asked by the Company

*Competent in sales and customer service
*Effective at selling over the telephone
*Motivated by achieving personal and team sales targets
*A mature, professional attitude at all times
*Enthusiasm and a desire to learn and take on new responsibilities
*Excellent communication skills (both written and verbal)
*Capacity to co-ordinate and prioritise multiple tasks
*Work calmly under pressure
*A good team player who brings out the best in their colleagues and shows ambition for team success
*Competent on Microsoft applications and comfortable learning new computer systems
*Highly motivated, positive in attitude and committed to business growth
*Adaptable in approach, embraces change positively and is flexible around the needs of a business
*Desire to continually develop the company's product knowledge
*At ease working with numbers to work out accurate pricing
*Proactively using all sales leads effectively
*Good knowledge of major European ski resorts

Competitive basic salary + uncapped OTE
Commission will be made from very first sale
Comprehensive training
Working in a fun, fast paced environment where you get to talk about skiing and boarding all day!!
Opportunity to visit the resorts we feature
Free car parking

If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to for more information please call Helen Cassin on 01293 850647 *Please include a full, detailed ski travel profile in your application

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