Sales Support Agent

Sales Support Agent - Required for this luxury travel company based in a great location in London. They are looking for an experience sales support agent from the travel industry and will pay around £23000 + benefits.

Sales Support Agents, Duties:
-Assist where necessary to enable the sales team to achieve their team targets and to bring in bookings
-Confirm all services on behalf of the sales team
-Generate, check and format confirmation documentation for all bookings generally aiming for 24-48-hour turnaround from request to confirmation
-Support the sales team with booking amends and questions at times they are absent
-Liaise directly with clients regarding any involuntary changes to bookings and offer alternatives
-Maximising every opportunity to upsell and proactively offer additional services
-Take payments on behalf of the sales team where necessary
-Request invoices from suppliers and check costs against the bookings before sending to Accounts to ensure they are paid on time
-Take responsibility for problem solving in a professional and diplomatic manner to maintain customer service levels
-Office management tasks such as ordering stationary and organising maintenance to machinery when required

Sales Support Agent, Skills Required:
-Strong experience within the travel industry either in sales support or sales
-Exceptional customer service and rapport building.
-Excellent writing skills and command of English grammar
-Outstanding Attention to detail
-Strong sales approach
-Numerate and data literate
-Organised, but able to be flexible to juggle priorities
-An excellent time manager and strong team player
-Ability to multi-task and work under pressure and to deadlines

If this role is of interest to you , please apply by sending your CV to Shannon@candm.co.uk or call me on 0207397125 quoting SO51303

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk