Group Tour Operations Executive

Location
Hammersmith and Fulham, London, England
Salary
£21000.00 - £26000.00 per annum
Posted
30 Jan 2019
Closes
27 Feb 2019
Ref
51729
Contact
Nick Smith
Job function
Operations
Hours
Full Time
Contract Type
Permanent


Group Travel Operations Executive, West London, Up to £26k
Experienced Group Executives Required! Group Tour Operations Executives will manage the main functions of running a tour group from inception through to follow up. The role will include creating exciting holiday concepts which play to our customers' interests and passions, packaging these into an attractive offering and delivering them to our clients and customers.. Salary to £26k for this Monday to Friday role plus benefits.

Group Speaking Travel Operations Executive Responsibilities:
Creating customer proposals
Travel arrangements from arrival to departure
Building a good knowledge of the UK / Ireland as a tourist destination and knowledge of London and major UK hotels
Operating the groups and being on site if required
Managing customer requests
Preparing customer documentation including invoices
Product development and creating itineraries
Negotiating with suppliers
Tight management of deadlines and payments
Working closely with tour managers
On call during weekends when required
Database management and orderly filing of documents
Identify areas of operational improvement
Social Media Management
Keep the office well stocked at all times
Keep the office tidy by ensuring cleanliness and organization in all areas
Any other duties as required

Group Speaking Travel Operations Executive Requirements:
Customer centric, experience oriented and 'can do' culture.
Good working knowledge English and one other major foreign language
You will be confident in your ideas and able to deliver them successfully
Commercially minded and experience of tour quotations
Good working knowledge of Microsoft software including Excel and Word
Highly organised and punctual
High attention to detail
Ability to work on your own initiative and in a team
Advanced research skills
Tenacious can-do attitude
Positive outlook
Excellent communication skills (verbal, written)
Excellent people skills

To be considered for this great role please apply online or email nick@candm.co.uk.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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