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IT Support

Employer
Platinum Travel Recruitment
Location
Birmingham, West Midlands, Solihull, Yardley, Wolverhampton, Redditch
Salary
£27k-£32k + benefits
Closing date
7 Mar 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
IT

Job Details

Our client is a a leading tour operator and due to growth we are now recruiting for an experienced IT support team member to join our clients busy IT team. The role will involve monitoring and maintaining the computer systems and networks of the business. Installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person.

Main duties:

  • Create reports in Crystal Reports when requested
  • Assist IT Manager to create, amend and implement our new IT support reporting systems.
  • Maintain existing Crystal reports
  • Monitor and check Spam box
  • Maintain and test websites to include the daily checking of the XML feeds and ensure that websites are fully functioning.
  • Errata Management ensure that forward booking notifications are actioned
  • Support in house team with IT Software queries to include Excel, UCA, Word, Vibe, Outlook, PowerPoint.
  • Take ownership of some IT queries from
  • Using In-Design to edit existing templates and export/print as required.
  • With the support of the Marketing Manager complete minor image manipulation/creation

Requirements:

  • Experience within the IT dept within a travel management / travel related organisation is essential
  • Good analytical and articulation skills
  • Good knowledge and level of IT skills, including Microsoft Office applications
  • Good knowledge of travel systems such as Vibe, Amadeus, Traveltek, Galileo (all ideal but not essential, will review candidate on their merits)
  • Good commercial awareness and an ability to understand how IT relates to the company and impacts its performance
  • Experience with Autotask PSA ideal but not essential
  • Good knowledge of XML (including schema definitions is ideal but no essential)
  • Good Understanding Of Crystal Reports preferred although not essential
  • Good understanding of SQL Server preferred although not essential

 

Generous benefits are on offer including career progression, travel perks, pension, sociable working hours, plus many more.

 

Give your travel career a boost and email your cv to us today. 

To apply click APPLY NOW, any questions give us a call on 020 8393 9925 and our dedicated team can assist in locating the right opportunity for you.

www.platinumtravelrecruitment.co.uk

Company

Our Story – Travel Recruitment Specialists

Platinum Travel Recruitment have become recognised specialists within the travel industry for many years. Our consultants possess a profound depth of knowledge of the travel industry having worked within travel, with an array of contacts throughout the UK and beyond. 

This is just one of the factors that allows us to provide a superior recruitment service. We ensure that our clients have access to the cream of the crop within the travel industry and candidates can enjoy exciting career-enhancing opportunities. The services that we provide to our clients and candidates show that we are not just recruiters; we are HR professionals, career advisors and experts in the travel industry.

Having two offices strategically placed in the Midlands and Surrey, close to London, this enables us to service a large geographical area and provide that face to face contact for both clients and job seekers.

Strategic in our thinking with a responsive approach to future needs, we think far beyond the conventional recruitment process by conducting a thorough analysis of both our candidates and clients.

Our experienced consultants manage the full recruitment process, screen and test each potential applicant matching the job specifications ensuring time is not wasted on unsuitable candidates. Our open, honest and committed approach will ensure that you reach your goals. So, let’s link up and chat what success means to you.

 

Why use Platinum Travel Recruitment?

Employers

Ability to supply professional pre-scanned travel candidates screened from consultants with years of experience in the travel industry.

Quality applicants rather then quantity.

We appreciate locating the right candidate can be a challenge. We save you time and money on locating candidates by short listing, database searching, head hunting and advertising the vacancies at no cost.

With our strong marketing prescience we are able to target the best applicants right from the outset.

Interviews are only organised for applicants clients wish to see free of charge. Once the candidate is placed a competitive fee will be charged with free trial periods for candidates starting with your organisation.

Many clients use us on an exclusive basis as we listen to requirements and offer the highest level of customer satisfaction whilst understanding your business needs.

If you are looking to expand your company or need recruitment advice feel free to call us on 0208 942 4103

Candidates

Assistance with the interview and application process

Our experienced and qualified consultants will listen to your requirements in locating the right role and progress your career

Able to provide free career advice on your next move

We have a range of roles including Reservations, Business Travel, Marketing, Product, Management plus more many more exciting opportunities to enhance your career.

Our service is free and kept strictly confidential.

Utilise your experience and achieve your goal – send us your CV today

Company info
Website
Telephone
07715365415
Location
Coombe Croft, Howell Hill Grove
Epsom
Surrey
KT17 3ER
GB

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