Customer Services Manager,
- Employer
- Gail Kenny Executive Recruitment
- Location
- South East
- Salary
- £50K
- Closing date
- 13 Mar 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
Do you enjoy working in a fast-paced environment? A growing OTA is looking for a hands-on Customer Services Manager to be responsible for the end to end management and delivery of their Customer Service across multiple channels, languages and operational sites. You will lead the day to day running of a pre-travel contact centres ensuring that customer service is consistent and effective. As a natural leader you will take ownership of people and processes. The successful candidate will have 5 years team management experience. Contact Centre management experience is essential. Previous experience of working within a travel business would be advantageous.
Company
‘Gail Kenny Executive Recruitment is regarded as the market leader when it comes to connecting the best travel talent with fantastic travel brands. We've been delivering talent for over a decade and consider ourselves pretty unique; you will discover this when you work with us.
Not only do we have an unparalleled reach within the travel industry, we are also obsessed when it comes to high service standards.
In addition we have a reputation for having the best understanding of the digital landscape, for sourcing great candidates and great jobs in ecommerce and digital marketing.’
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