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Director of Operational Contact Centre Sales

Employer
MBM Travel Executives
Location
London (Greater)
Salary
£65k - 80k per year + Bonus
Closing date
1 Apr 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Executive / Senior Management

Job Details

A senior leadership role has arisen heading up B2B sales and distribution teams at a regional level through EMEA and the operational sales contact centre. Working for a dynamic, inspirational travel brand the role involves leading the sales and distribution function within the group. Our client seeks a high energy, passionate leader focused on sales performance and maintaining outstanding customer service across all teams. As the Sales and Distribution Director you will focus on maximising sales, achieving regional sales, distribution strategy and managing sales operations. 5 direct reports with overall responsibility for regional B2B distribution teams,Private Groups department,inside sales and service teams, , GSA brand sales team, airfares and customer relations and overall responsibility for your department P&L. The Sales and Distribution Director will possess strong commercial acumen, proven in leading sales teams and growing partnerships. This role manages inside sales and service team plus leading trade sales in EMEA whilst overseeing ongoing processes and system improvement to increase overall productivity across the business. Overall the role will be responsible for aligning sales with distribution and improving overall productivity across the business. ABTA/ ATOL knowledge required. Salesforce and CRM systems desirable.

Company

MBM Travel Executives LTD is a boutique recruitment agency specialising in executive search and contingency assignments for the travel and leisure industry. Dynamic, professional and discreet, we combine active listening, creative thinking and unrivalled travel industry connections to identify exceptional travel talent and make inspired placements. A wealth of experience and A-list travel contacts mean that we are perfectly placed to recruit executive jobs in travel and more senior travel roles. We operate with stealth across the spectrum from middle and senior management right through to board level. We provide cost effective recruitment solutions in every sector of the travel, leisure and associated industries, including cruise, tour operators, call centres, airline, digital, media, online, gaming. We bring a new way of looking at the same old challenges. A more flexible and honest approach to client and candidate relationships. And a commitment to going the extra mile, no matter how demanding the journey. Take us with you and discover the difference for yourself.

Company info
Telephone
02035877087
Location
Unit One, Ground floor
Canonbury Business Centre
190a New North Road
Islington
London
N17BJ
GB

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