Travel Sales Advisors

Are you an enthusiastic Sales Consultant looking to break into the exciting world of travel? Are you dedicated and customer focused? OR Are you an experienced travel consultant looking for your new step in the industry?
THEN THIS IS THE ROLE FOR YOU!!
My client is on the hunt for passionate people who care about what customers think and who can bring their fantastic holidays to life, someone who really values what it means to go on a holiday of a lifetime!
This fantastic opportunity is working for a well-established travel company that has a fantastic, niche product and is an innovative global company based in Market Harborough!
As a travel advisor you will provide information and support to customers by telephone and email resulting in holiday bookings. You will be responsible for conversing with our customers, many of them new who are calling for the very first time, creating the excitement of the starting point of booking their next holiday with you. You will also be responsible for the delivery of all sales/revenue/targets set by the business.
We believe a job needs to be enjoyable and something that makes you excited to come to work. This fantastic, challenging role will help you learn and grow as well as provide job satisfaction.

JOB DESCRIPTION
Handling inbound & outbound calls providing information and support to customers resulting in holiday bookings.
Responsible for the delivery of all sales/revenue/targets set by the business.
To provide information and support to our customers resulting in sales being made through exceptional service.
Responsible for conversing with our customers, who are calling for the very first time, creating the excitement of the starting point of booking their next holiday with us.
Up sell & cross sell products and services including switch selling customers on to alternative options
Adhere to all data protection, and ATOL protection guidelines.
Take responsibility for development of and use of product knowledge in sales conversations
Working towards targets
AND MUCH MORE!!

EXPERIENCE REQUIRED
Minimum of 6 months sales/service experience
GCSE level or equivalent including Maths & English
Excellent written and verbal communication skills
Good level of geographical knowledge
Good persuasion and negotiation skills

THIS ROLE WOULD BE PERFECT FOR YOU IF:
* Is passionate about travel
* Cares about providing an excellent customer experience
* Active listening, appropriate conversation pace, problem identification, judgment and resolution
* Enjoys a target and quality driven environment
* Can demonstrate empathy, self-awareness, respectful of diversity and cultural sensitivity;
* Strong web-based and system navigation skills
* Adapts to technological and organisational change
* Embraces evolving and multiple call and contact types, adopt new tools and processes
* Efficient and accurate data capture
* Strong organisational and prioritisation skills.

THE PACKAGE
This is a full time permanent role working 37.5 hours per week on different shift patterns during the opening hours of the department. The opening hours are Monday - Friday 9am - 7pm, Saturday 9am - 5.30pm and Sunday 10am - 4pm.
A starting salary of £16000 -dependent on experience is available for the successful candidate.
Additional benefits include educationals and commission are also on offer.

INTERESTED?
If you are interested in this great opportunity please send your updated CV to katy@traveltraderecruitment.co.uk or follow the link TO APPLY.
For more information please call Katy at Travel Trade Recruitment on 0121 450 9776.