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Personal Travel Expert

Employer
Travel Trade Recruitment
Location
South East England, England
Salary
Up to £22000 per annum + commission
Closing date
29 Mar 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

Do you have sales experience within the Travel Industry and looking for your next challenge?
A well-known and established Tour Operator based just south of the river are looking for a Personal Travel Expert to join their sales team.

Position Summary:

To achieve agreed sales targets, convert enquiries into firm sales, demonstrate good product knowledge and deliver exceptional service to our customers.

Key Responsibilities:

*Monitor & answer telephone calls (include corporate welcome and departure drill); handle all e-mails, written and personal enquiries from customers relating to new / existing bookings & web-bookings
*Generate bookings in accordance with procedure, paying close attention to detail in order to minimise errors and lost revenue
*Confirm bookings by providing appropriate documents to the customer within agreed timescales
*Respond to requests and enquiries relating to all aspects of our product and provide accurate advice to inform customer decision making
*Contribute to the customer's complete satisfaction.
*Aim to resolve all issues as far as possible within limits of authority and escalate complaints to more senior staff when appropriate. Give correct resolution timeframes for any call backs required
*Achieve minimum agreed sales targets and maximise revenue potential by up-selling on bookings and identify opportunities for additional product sales
*Keep customer informed of all changes, improvements and opportunities relating to their booking

Role Requirements:

*Previous experience of achieving personal sales targets within a call centre or retail environment
*Knowledge of both long-haul & short-haul destinations
*A working knowledge of basic Microsoft applications
*Exceptional customer service skills
*A high standard of verbal and written communication skills
*A professional and friendly manner. Approachable to both colleagues and customers
*Ability to relate to our experienced and discerning travellers


Package:

£22,000 salary + commission.
Hours are Monday - Friday, 9am-5.30pm with 2 Saturdays (10am-2pm) worked in roughly every 5 week period.

INTERESTED?

To apply for the position of Personal Travel Expert please Click 'apply' to submit your CV
This role is being managed by Joe@traveltraderecruitment.co.uk / Tel: 0203 887 9444
Please note that only candidates who meet the shortlisted requirements will be contacted

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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