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Account Development Manager

Employer
DCV Specialist Recruitment
Location
London (West), London (Greater)
Salary
£30K+
Closing date
13 Apr 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

Account Development Executive
This role focuses on a selection of existing client relationships and the sales growth of those clients in the Netherlands, Belgium, Luxemburg and Scandinavia. It is expected that you may travel to your clients from time to time and where appropriate attend trade fairs representing the company and its values to your portfolio of clients. You are the first point of contact for these clients and have responsibility for their performance and satisfaction
Our Company Values:
 Partnership  Respect
 Inspiration  Passion


Role and Responsibilities:
 Understanding and developing a strong commercial relationship with our clients, specifically knowing what type of tour they prefer, their market position (cheap, luxury, mid-range), and the products that are most suitable for maximum sales
 Understanding the market and the competitive landscape and pressures, and working with the client to grow their business and our business with them
 Understanding the clients’ sales cycle ensuring we are quoting for the right business at the right time in order to maximise our share of the clients’ overall business and to help grow the clients’ overall business
 Meeting our clients’ requirements and matching this information with our product database to ensure that the best possible itinerary is planned and that opportunities for increasing sales revenue are maximised by suggesting additional services
 Creating touring itineraries with your clients, in order to gain sales and a competitive advantage in the market. (Liaising with the client and colleagues internally and your line manager)
 Ensuring price and margin of our offer is competitive and profitable, within the company's pricing guidelines
 Following up with the client in a timely way to convert offers and quotes into profitable sales with client satisfaction
 Liaising with internal departments/teams during and after the sale; liaising with your client as appropriate, and/or resolving client queries
 Ensuring that the details of your portfolio of clients are effectively recorded in the company CRM and reporting systems


Required skills and experience:
 fluent in Dutch and English, both written and spoken
 being commercially aware, able/willing to sustain commercial professional relationships
 being achievement focused, and/or sales driven
 being client focused, friendly and diplomatic,
 strong positive communication skills; empathy
 creativity: being able to develop new ideas, work with clients and internal stakeholders to deliver on ideas
 time management; ability to prioritise and manage yourself, work tasks, and client requirements
You should have:
 a commitment to deliver results
 a sales background or a demonstrable history/education in travel and tourism (1-2 years’ experience)
 a knowledge of our destinations Great Britain and Ireland
 a positive attitude, problem solving skills and a good sense of humour
 a desire to be the best for yourself and your clients
 strong communication skills


We offer:
 a position with responsibility and variety
 Coaching and development on the job. We commit to help you be your best
 A positive, good energy, “sales team” where we help one another to win
 An international environment: our multinational team work with international clients
 Benefits include contribution towards gym memberships, season ticket loan, staff discount platform
 A modern, air-conditioned office in North West London with state of the art office equipment

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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